VIP Coach Tour prioritizes your privacy and values the protection of your personal data. We are committed to respecting the privacy of all visitors to our website, https://vipcoachtour.com (“Our Site”), and will handle personal data in accordance with this policy, our legal responsibilities, and your rights.

We encourage you to read this Privacy Policy carefully to understand how we manage your personal data. By accessing or using Our Site, you acknowledge and accept the terms outlined in this Privacy Policy. Additionally, you will be asked to read and accept this Privacy Policy when creating an Account. If you do not agree with this Privacy Policy, please discontinue use of Our Site immediately.

1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:

Account	means an account required to access and/or use certain areas and features of Our Site;
Cookie	means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and
Cookie Law	means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

2. Information About Us

Our Site is owned and operated by Vip Coach Travel, a Limited Company registered in England under company number [company number].
– **Registered address:** [Address]
– **Trading Address:** [Address]
– **VAT number:** [VAT Number if required]

3. What Does This Policy Cover?
This Privacy Policy applies solely to your use of Our Site. Our Site may include links to other websites. Please note that we do not control how your data is collected, stored, or used by these external websites. We recommend reviewing the privacy policies of any third-party websites you visit before providing them with any personal data.

4. What is Personal Data?
Personal data, as defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”), refers to ‘any information relating to an identifiable person who can be directly or indirectly identified by reference to an identifier’.

In simpler terms, personal data is any information about you that can identify you. This includes obvious information like your name and contact details, as well as less obvious information such as identification numbers, electronic location data, and other online identifiers.

5. What Are My Rights?
Under the GDPR, you have the following rights, which we will always work to uphold:

a) **The right to be informed** about our collection and use of your personal data. This Privacy Policy should provide all the necessary details, but you can contact us using the information in Part 15 for further inquiries.
b) **The right to access** the personal data we hold about you. See Part 13 for how to do this.
c) **The right to rectification** if any of your personal data held by us is inaccurate or incomplete. Contact us using the details in Part 15 to correct any inaccuracies.
d) **The right to be forgotten**, i.e., to request the deletion or disposal of any personal data we have about you. Contact us using the details in Part 15 to exercise this right.
e) **The right to restrict** (i.e., prevent) the processing of your personal data.
f) **The right to object** to us using your personal data for a particular purpose or purposes.
g) **The right to data portability**, allowing you to request a copy of your personal data to use with another service or business in certain circumstances.
h) **Rights related to automated decision-making and profiling**. We do not use your personal data in this manner.

For more details on our use of your personal data or to exercise your rights, please contact us using the information in Part 15.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any complaints regarding our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

6. What Data Do We Collect?
Depending on how you use Our Site, we may collect the following personal and non-personal data (see Part 14 for our use of Cookies and similar technologies, and our Cookie Policy):

– Name
– Address
– Email Address
– Telephone Number
– IP Address
– Web Browser Type and Version
– Operating System

7. How Do You Use My Personal Data?
Under the GDPR, we must always have a lawful basis for using personal data. This may include data necessary for the performance of a contract with you, data you have consented to us using, or data used in our legitimate business interests. Your personal data may be used for the following purposes:

– Managing your Account;
– Managing your access to Our Site;
– Personalizing and tailoring your experience on Our Site;
– Supplying our products and/or services to you;
– Personalizing and tailoring our products and/or services for you;
– Communicating with you, including responding to emails or calls;
– Supplying you with information via email and/or post (with opt-out options available);
– Analyzing your use of Our Site to improve our services and user experience.

With your consent and/or where permitted by law, we may also use your personal data for marketing purposes, including contacting you via email, telephone, text message, and/or post with information, news, and offers about our products and/or services. You can opt-out at any time.

Third parties whose content appears on Our Site may use third-party Cookies as detailed in Part 14. For more information on controlling cookies, refer to Part 14. We do not control the activities of these third parties nor the data they collect and use. We advise reviewing their privacy policies.

8. How Long Will You Keep My Personal Data?
We will retain your personal data only as long as necessary for the purposes for which it was collected.

9. How and Where Do You Store or Transfer My Personal Data?
Your personal data will be stored and transferred within the UK, ensuring full protection under the GDPR.

10. Do You Share My Personal Data?
We may contract with third parties for certain products and/or services (e.g., payment processing, delivery, marketing). These third parties may require access to some or all of your personal data. We will ensure that your data is handled safely, securely, and in accordance with your rights and our obligations.

If personal data is transferred outside the EEA, we will take steps to ensure it is treated as safely and securely as within the UK and under the GDPR.

In some circumstances, we may be legally required to share certain personal data, including yours, for legal proceedings or compliance with legal obligations, court orders, or government instructions.

11. How Can I Control My Personal Data?
In addition to your rights under the GDPR, when you submit personal data via Our Site, you may have options to restrict our use of your data. You can opt-out of receiving emails from us by using the unsubscribe links in our emails or managing your Account preferences.

You may also sign up for the Telephone Preference Service (TPS), Corporate Telephone Preference Service (CTPS), and the Mailing Preference Service (MPS) to prevent unsolicited marketing. These services do not prevent marketing communications you have consented to receive.

12. Can I Withhold Information?
You can access certain areas of Our Site without providing any personal data. However, to use all features and functions, you may need to submit or allow the collection of certain data.

You can restrict our use of Cookies. For more information, see Part 14 and our Cookie Policy.

13. How Can I Access My Personal Data?
If you want to know what personal data we hold about you, you can request details and a copy (if applicable) of it. This is known as a “subject access request”.

All requests should be made in writing and sent to the email or postal addresses in Part 15. There is no charge for most requests, but a fee may be charged for repetitive or excessive requests.

We will respond to your request within three weeks and no later than one month from receipt. For complex requests, we may need up to three months, but you will be kept informed.

14. How Do You Use Cookies?
Our Site may place and access certain first-party Cookies on your device. First-party Cookies are used only by us to improve your experience and our services. We have carefully chosen these Cookies to ensure your privacy and data protection.

By using Our Site, you may also receive third-party Cookies for tracking usage. Refer to our Cookie Policy for details. These Cookies are not essential to the functionality of Our Site and you can refuse consent to them.

Before placing Cookies on your device, we will show a popup requesting your consent. Denying consent may affect your experience on Our Site.

Certain features of Our Site depend on Cookies to function correctly. These “strictly necessary” Cookies do not require your consent. Blocking these Cookies may affect the functionality of Our Site. We ensure these Cookies do not compromise your privacy.

The following first-party & third-party Cookies may be placed on your computer or device:

Name Of Cookie	Purpose	Strictly Necessary
_gat	Google Analytics Tracking Cookie – Used to throttle request rate	No
_gid	Google Analytics Tracking Cookie – Used to distinguish user	No
_ga	Google Analytics Tracking Cookie – Used to distinguish a user	No
wfvt_	Wordfence, to protect the site against malicious attacks	No

Our Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it.

The analytics service(s) used by Our Site use(s) Cookies to gather the required information. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

The analytics service(s) used by Our Site use(s) the following Cookies:

Name Of Cookie	First Party / Third Party	Provider	Purpose
_gat	First Party	Google	Tracking Cookie – Used to throttle request rate
_gid	First Party	Google	Analytics Tracking Cookie – Used to distinguish user
_ga	First Party	Google	Analytics Tracking Cookie – Used to distinguish a user

In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. By using Our Site you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than Us. Third-party Cookies are used on Our Site for tracking usage on Us website. In addition, Our Site uses analytics services provided by Google, which also use Cookies. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Our Site. For more details, please refer to Our Cookie Policy

15. How Do I Contact You?
To contact Us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

Email address: email@site.com
Telephone number: 000 0000 00
Postal Address: Address will come here.

16. Changes to this Privacy Policy
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if We change Our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.